Executive leaders can build successful teams and maintain productive relationships with business stakeholders by understanding and leveraging cognitive diversity.
The CIO of a global manufacturing company was elbows-deep in a multiyear enterprise resource planning (ERP) transformation when her organization hired its first marketing chief. She enthusiastically made room on her busy calendar to meet with the new CMO, but her interest began to fade when the CMO arrived late to the meeting. As he presented a series of visionary ideas about mobile marketing analytics and AI, the CIO found herself impatiently tapping her foot. “I don’t have time to waste on blue-sky ideas,” she thought, making a mental note to avoid him until after the ERP implementation was complete.
Can this relationship be saved? Deloitte LLP’s Kim Christfort and Suzanne Vickberg share perspectives on building stronger relationships in a new article published in the Wall Street Journal.