‘Tis the season for requisite office holiday parties, with the associated potential for social awkwardness as you mingle. At work parties, while there are many things to avoid doing in general (drunken karaoke probably being high on that list), there are also things that are particularly unappealing to specific individuals based on their different working styles. So to help make your interactions as pleasant as possible this season, here’s a quick list of what to do, and more importantly what NOT do, with each of the four main working styles you’ll see across your bosses and co-workers.
A friend recently tried to convince me to try a really out of the way sushi restaurant. I live in Southern California, so sushi restaurants are a dime a dozen.
I asked her, “Why would I travel so far for this one?”
In response, she provided several other restaurant options, but outlined the reasons why her choice was better than the others. She sent me reviews and ratings. She also forwarded GPS directions, including several different routes, and assured me we could avoid traffic if we chose the right route for the right time.
Now that you’ve learned how to recognize and better work with Drivers, Pioneers, and Integrators, this final post in the series will address spotting and working with Guardians. After reading all four you’ll be that much closer to Business Chemistry ninja status.
Spotting a Guardian
Guardian motto: Changing the World, One Spreadsheet at a Time
Methodical. That’s the number one characteristic of the Guardian. They’re also structured, meticulous, focused on the details, and practical. If you’re paying attention to these things a Guardian is easy to spot, but because they’re also reserved, they don’t always make themselves known. You may need to be on the lookout for them.
Guardians are also likely to be conventional, hierarchical, disciplined, and frugal. They’re likely to speak slowly, or, as the most introverted of the four types, not at all, especially if others are dominating the conversation or fighting for the floor.
When it comes to making decisions, a Guardian usually isn’t in a hurry. They’re most comfortable with what’s familiar and they tend to be risk averse, so when making a decision that involves a new direction they’re going to want to check every detail. They may seek out benchmarks and best practices to ground the decision and make them more comfortable with a change. They’ll likely use a deliberate and methodical process for reaching a decision and once they’ve made up their mind they’re unlikely to change it. I’ve written before about the Guardian’s tendency to go with the status quo.
I previously shared thoughts on how to recognize and work with Drivers and Pioneers. In this third installment I’ll address how to know when you’re working with an Integrator, and what to do about it. Because of course, doing something about it is really the point of Business Chemistry.
Spotting an Integrator
Integrator motto: Consensus Rules!
The Integrator’s strongest traits are their tendency to avoid confrontation and seek consensus, their empathy, and their tolerance of ambiguity.
Integrators are connectors. They connect with people, emphasizing relationships and striving to be helpful. And they connect ideas. Their way of thinking is nonlinear, big-picture, and contextual. They’re also traditional, trusting, and dutiful.
Integrators tend to think through decisions carefully and to seek a lot of input from others, trying to get a sense of whether people are in agreement. They’re not particularly keen on risk-taking, but if they see the group heading in that direction they may be inclined to get on board. The people-implications of a decision are likely to be important to an Integrator and they’ll consider these carefully. They’re also prone to changing their mind, which I’ve written about before.
A few days ago I wrote about how to know a Driver when you see one, as well as a few tips for working with them. In this second post of the series I offer the same kind of perspective about Pioneers. After all, Business Chemistry wasn’t developed for introspection, it was developed for action!
Spotting a Pioneer
Pioneer motto: Have fun. It’s just work.
More than anything, a Pioneer can be recognized by their spontaneity and penchant for brainstorming.
As the most extroverted of the four types, Pioneers are also energetic and expressive, and have broad networks and collaborative styles. They adapt easily to change and like to jump in and lead the charge toward new horizons.
When it comes to decision-making, Pioneers don’t belabor it. They tend to make quick decisions going with their gut, have a high tolerance for ambiguity and risk, and aren’t afraid to change their minds.
Learning about Business Chemistry is interesting (and fun!), but its real value lies in applying it to strengthen your relationships with others. This post is the first of four that address how to know each type when you see it, and what to do about it.
Spotting a Driver
Driver motto: And your point is…?
The most defining characteristic of the Driver is their technical and quantitative orientation. This may take the form of an expertise in math, engineering, mechanics, technology, or even music. If you have very little to go on, these are pretty good clues that someone is a Driver.
The Driver type is also strongly characterized by a direct style, a logical approach, a competitive streak, and a willingness to make tough decisions. Drivers are likely to take charge and enjoy experimentation, and often prioritize goals over relationships.
When it comes to decision-making, Drivers value a strong analysis backed up by logic and facts. They’re good at synthesizing and will look for patterns in complex data. They’ll willingly take a risk, but only after consideration. Once they’ve made their decision, they’re not likely to change their minds.
Tips for Working with a Driver
Drivers are attracted to both competence and confidence. Make sure you know what you’re talking about, and then don’t be afraid to strut your stuff a little bit. At the same time, don’t carry on too long–Drivers appreciate you getting to the point, and doing so quickly. If you want to keep a Driver’s attention, be careful to avoid excessive small talk, indirectness, and indecisiveness.
Kim Christfort, leader of Deloitte’s Leadership Center for Clients and the US Greenhouses, has written an article that explores how Business Chemistry types can pair with one another in ways that make difference an advantage rather than a disadvantage.
She writes, “When I work with executives in our Leadership Center for Clients, I hear them talk about opposites, largely in reference to other executives. Idealistic vs. skeptical. Data-driven vs. intuitive. And my favorite: reasonable vs. unreasonable. That last one in particular captures my attention because it isn’t just an observation; it’s an interpretation. And that’s where things can get interesting.”
Read her entire article about using differences to your advantage published in Workforce. You can also follow Kim on Twitter @Christfort.
This publication contains general information only, and none of the member firms of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collective, the “Deloitte Network”) is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that may affect your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on this publication.
As used in this document, “Deloitte” means Deloitte Consulting LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.
Welcome to the Business Chemistry Blog, a place to explore leadership, teams, and how relationships fuel our work. The launch of this blog coincides with the 5-year birthday of Business Chemistry, which I’ll describe in more detail below. To begin with, I’ll be writing from my vantage point within Deloitte’s Greenhouse Experience Team—I have so many questions to explore here—but other voices will join in along the way and you’ll have the opportunity to engage with more members of our team.