“Silent gratitude isn’t much use to anyone.“ –Gladys Bronwyn Stern
When did you last ask someone how they like to be recognized? Maybe you don’t think you need to ask, because you already know what people want. They want money. Or they want to be acknowledged by leaders. Or, when they hit it out of the park, they want everyone to know about it.
Do they really?
We surveyed more than 16,000 professionals about how they want to be recognized, and for what, and by whom. We found that what one person wants is often different from what someone else wants. And further, that those differences are related to one’s generation, gender, organizational level, and Business Chemistry type. Read the full report for all the findings: The practical magic of ‘thank you’: How your people want to be recognized, and for what, and by whom. Read on here for a summary.
Business Chemistry® is Deloitte’s framework for understanding and engaging different working styles, which was highlighted in HBR in March-April 2017. There are four primary Business Chemistry types, each with unique perspectives and strengths. Pioneers value possibilities and they spark energy and imagination. Guardians value stability and they bring order and rigor. Drivers value challenge and they generate momentum. Integrators value connection and they draw teams together.
Understanding individual worker preferences can be critical to creating an employee experience that is personalized, flexible, and customizable. And using Business Chemistry to frame these preferences helps us identify practical strategies for creating stronger working relationships and inclusive environments where all types excel and thrive.
So, what do people want?