Why people think you don’t appreciate them, even when you do

shutterstock_22905142 [thank you] (3) - Copy

Silent gratitude isn’t much use to anyone.“ –Gladys Bronwyn Stern

When did you last ask someone how they like to be recognized? Maybe you don’t think you need to ask, because you already know what people want. They want money. Or they want to be acknowledged by leaders. Or, when they hit it out of the park, they want everyone to know about it.

Do they really?

We surveyed more than 16,000 professionals about how they want to be recognized, and for what, and by whom. We found that what one person wants is often different from what someone else wants. And further, that those differences are related to one’s generation, gender, organizational level, and Business Chemistry type. Read the full report for all the findings: The practical magic of ‘thank you’: How your people want to be recognized, and for what, and by whom. Read on here for a summary.

Business Chemistry® is Deloitte’s framework for understanding and engaging different working styles, which was highlighted in HBR in March-April 2017. There are four primary Business Chemistry types, each with unique perspectives and strengths. Pioneers value possibilities and they spark energy and imagination. Guardians value stability and they bring order and rigor. Drivers value challenge and they generate momentum. Integrators value connection and they draw teams together.

Understanding individual worker preferences can be critical to creating an employee experience that is personalized, flexible, and customizable. And using Business Chemistry to frame these preferences helps us identify practical strategies for creating stronger working relationships and inclusive environments where all types excel and thrive.

So, what do people want?

Continue reading “Why people think you don’t appreciate them, even when you do”

The link between empathy and leadership performance

Christfort_0510Final_CroppedWhat is the link between empathy and leadership performance?  Find out in a new and interesting podcast from “Getting to Yes, And” hosted by Kelly Leonard, Executive Director, Insights + Applied Improvisation at The Second City Works.

Kelly is the co-author of “Yes, And,” a book that explores the power of improvisation to transform businesses and individuals.  In this episode, Kelly sits down with Kim Christfort, co-author of the book, “Practical Magic for Crafting Powerful Work Relationships,” to discuss the magic and science to crafting powerful work relationships.

The Second City “has produced some of the most unforgettable influential comedians of the last sixty years. Its pioneering methods inspire the mindsets and behaviors that lead to rapid innovation and incomparable content. Second City Works uses those same methods to create programs that drive personal growth and organizational improvement.”

Don’t miss this podcast from WGN Radio.  #TuesdayThoughts #TuesdayMotivation

 

Authors take questions about using Business Chemistry in the workplace

2018-10-18_19-49-03Watch the call-in show with authors Kim Christfort and Suzanne Vickberg to learn more about applying Business Chemistry to real-life team challenges.

Ever wonder what it is that makes two people click or clash? Or why some groups excel while others fumble? Or how you, as a leader, can make or break team potential?  Amazon’s Best Seller, Business Chemistry: Practical Magic for Crafting Powerful Work Relationships holds the answers.

  • What are effective approaches for assembling new teams?
  • How can existing teams put the hammer down on harmony and creativity?
  • What can you do with the “sticking gear” in the group—even if it’s you?

Developing Chemistry in Your Team

podcast_large_neg_lo.pngYou’ve heard of personality assessment tests before. You’ve probably taken one (or two, or three). But can you remember your personality type? Can you identify the type of the person sitting next to you? Probably not. That’s why Suzanne Vickberg and her co-author Kim Christfort developed Business Chemistry, a system that’s easy to remember and easy for teams to put into practice.  Listen to the entire interview on American Management Association’s podcast, Edgewise.  

 

“Hey, was that a squirrel?”

Mashup The choreography! The tap-your-toe inspirational music! The applause-worthy costume design! The unforgettable performances by the Pioneer, Driver, Guardian, and Integrator!  It’s just another day with Deloitte’s Business Chemistry team. What could your team do when it learns to click, not clash? Watch this awesome video and share it with colleagues!

Note:  Pioneers love exclamation marks!  It’s just so exciting!

 

Three tips for CLOs to improve legal work relationships

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The ability to build rapport, work seamlessly with a diverse group of others, and cultivate a strong team culture can be imperative to the successful role of a chief legal officer (CLO). Whether you’re seasoned in-house counsel, new to in-house practice, in a department that’s large or small, a focused effort on understanding unique working styles and developing personal relationships can go a long way.

How can Deloitte’s Business Chemistry® framework be applied to help CLOs and in-house lawyers work seamlessly across diverse teams? Deloitte’s Chief Legal Officer program offers three tips that can help CLOs improve their legal work relationships.

Business Chemistry: A data-driven approach to workplace dynamics

Mentors The Mentors host Tom Loarie talks with authors and innovators Kim Christfort and Suzanne Vickberg, Ph.D. (aka Dr. Suz) who lead the development of Business Chemistry® (also the title of their book). This is cutting-edge innovation for the workplace. Deloitte teamed with scientists from the fields of neuro-anthropology and genetics to develop a system that leverages modern computational techniques to bring a data-driven approach to observing and understanding differences in people’s business styles.

Listen to the podcast and get show notes on their website.  #WednesdayWisdom

Business Chemistry Insiders: Don’t miss Sunday’s big deal!

Good news Business Chemistry fans!  Amazon has added Practical Magic for Crafting Powerful Work Relationships to its Prime Week promotions, which will include a great discount we can’t yet reveal.   The lightning deal starts at 2:25 p.m. ET on Sunday, July 15, and ends at 8:25 p.m. ET.

If you already own #PracticalMagic, this is a great time to pick up copies for your team, colleagues, and anyone else that could benefit from learning more about the kind of chemistry that fuels workplace success.  (Hint, hint, office Secret Santa!)