Inspired leadership: Four elements effective leaders should master

Confessions_Ep#9_InspiredLeadershipAre leaders born or made?  In this week’s new episode of our Confessions podcast, “Inspired Leadership,” our guest, Steve Schloss, Chief People Officer at the United States Golf Association (USGA), says the answer is… both.

Tune in to hear Steve’s perspective on the qualities that make an effective leader, and the four core leadership disciplines— conscious leadership, connected leadership, informed leadership, and influential leadership—that he believes executives need to master in order to be truly successful.

Business Chemistry’s lead researcher, Suzanne Vicksburg and the Deloitte Greenhouse™ Experience national leader, Kim Christfort will join the conversation to provide their own insights and opinions.

Be sure to keep your ears open for more stories and thoughts from today’s leaders in our next episode, and check out Deloitte’s award-winning Resilience podcast and M&A’s Trends podcast series. Find both on Deloitte.com, Stitcher, or Apple’s podcast app

Want to learn more about which Business Chemistry type might best describe you? Learn more about the 4 Types and share your thoughts with Dr. Suz on Twitter @drsuzbizchem.

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Confession: Talk all you want, but listening is a key leadership skill

teaser_EP#8Download Confessions Episode No. 8: “Flexing for Success” with USGA’s Chief People Officer Steve Schloss

Effective leaders are big, bold, outspoken individuals who inspire confidence and loyalty through the sheer force of their dynamic personalities. Or, are they?

In this week’s episode of Confessions, we talk with Steven Schloss, Chief People Officer of the United States Golf Association, who says that while extroverts may come across as the more obvious leaders, their more reserved colleagues shouldn’t be overlooked.

“I’ve often said to people that if you want applause, you can talk all you want, but if you want results, you have to listen,” said Schloss.

Listen to this week’s episode, “Flexing for Success,” to hear his view on the value of introspection.

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Building Strong Teams–Confessions Episode 7

teaser_EP#7_2In our previous podcast episode of Confessions, we discussed the importance of smart risk taking with Mark Buthman, CFO Emeritus at Kimberly-Clark Corporation. In that discussion, Mark revealed an interesting fact about himself—he doesn’t possess the normally dominant Business Chemistry® traits of a CFO.

Whereas most CFOs identify as Drivers or Guardians—driven and/or analytical personality types—Mark is an Integrator and team builder. It’s a trait that would help him recognize the value of cognitive diversity within teams.

“One of the risks in finance, and [on] any leadership team—there’s a lot of analytical, decisive leaders around, but that doesn’t make for such diversity,” Buthman said.

Want to learn more about which Business Chemistry type might best describe you? Learn more about the 4 Types or share your thoughts with Dr. Suz on Twitter @DrSuzBizChem.

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CFO encourages risk-averse team to take a chance on success

teaser_EP#6Confessions Podcast Episode 6:  There are times when a business team and their leader don’t see eye-to-eye. In this episode of Business Chemistry’s® Confessions podcast, we hear how one very successful CFO encouraged his team to step out of their comfort zones and take more calculated risks to find success.

Smart Risk Taking” features Mark Buthman, CFO Emeritus at Kimberly-Clark Corporation, who was a square peg in a round hole; someone, who believed in the importance of risk taking while leading a risk-averse group of finance professionals. Buthman tells us why he believes taking risks is important to achieving both personal and professional growth, and how he instilled this belief in his team.

Want to learn more about which Business Chemistry type might best describe you? Learn more about the 4 Types or share your thoughts with Dr. Suz on Twitter @DrSuzBizChem.

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The Chemistry of Trust: 8 Ways to Build More of It

What if you could be the kind of leader whose team had increased energy, was more productive, collaborated better with their colleagues, and stayed with your organization longer? What if your people suffered less chronic stress and were happier with their lives?

In the Neuroscience of Trust, published in a recent issue of Harvard Business Review, Paul Zak suggests that you can be that kind of leader by increasing trust on your team. He proposes eight management behaviors to help you do so. In considering his ideas, I matched his suggestions up against the Business Chemistry types, knowing that different things make the various types tick. Here are the eight proposed behaviors and the types with which they’re most likely to be effective…

Induce “challenge” stress. Zak suggests that challenge stress, brought on by assigning teams difficult but achievable tasks, releases chemicals in our brains that increase social connections. This technique may be particularly effective for Drivers, who are more likely than the other types to report that they thrive in the face of challenging tasks. 1

Give people discretion in how they do their work. In other words, enable autonomy by allowing people to complete projects in their own way—if you trust your people, they’re more likely to trust you. When asked about autonomy, Pioneers and Drivers (particularly D-Scientists) say it’s more important to them than Integrators and Guardians do.

Enable job crafting. Job crafting means, in part, empowering people to choose which projects they work on. This technique may be particularly successful with Pioneers, who are the most likely type to say they thrive when they have opportunities to learn and try new things. Who knows better which work has the right level of “new” than your people themselves?

Share information widely. Zak suggests that lack of information about an organization’s direction can cause chronic stress among employees. Cultivating trust by sharing such information may be most essential with Guardians, who our research suggests experience the highest levels of stress, and are also the type most likely to say clear expectations are important to them.

Recognize excellence. A little recognition is likely to go long a long way for all types of people, but our research shows that Guardians and Integrators are more likely than Pioneers and Drivers to say that recognition is a key ingredient for them to thrive at work. Given that the work of these types can sometimes go unseen, acknowledging their contributions could be a particularly effective trust-builder with them.

Intentionally build relationships. Zak cites his own research suggesting that creating social ties at work improves performance. This may be particularly valuable with Integrators, who are the most relationship-focused type and also the most likely to say that working with people they enjoy is a priority for them. A little bit of focused attention to relationship-building can help in creating mutual trust.

Facilitate whole person growth. By whole-person growth Zak means helping people grow both professionally and personally, and that can mean different things for different people. While all the types put a high priority on a feeling of accomplishment, Drivers, particularly D-Commanders, are more likely than the other types to say advancement is important to them, while Guardians and Integrators prioritize work-life balance more than others, and Pioneers are the most likely type to say it’s important to know they’re making a difference in the world. When your people know you understand them and see them as people, not just employees, they’re more likely to put their trust in you.

Show vulnerability: As a leader, being vulnerable enough to ask for help when you need it is perhaps one of the scariest but most effective means of role-modeling trust. Doing so demonstrates to all types of people that asking for help is okay, that they can trust you enough to ask when they need it. By asking your people to have your back, you’ll show them that you’re going to have theirs. And isn’t that really what trust is all about?

Dr. Suz

Suzanne Vickberg, PhD (aka Dr. Suz)

Dr. Suz is the Greenhouse Team’s very own social-personality psychologist, which means she studies how people’s thoughts, behaviors and preferences are influenced by both who they are and the situations they’re in. She uses Business Chemistry to help teams explore how the mix of perspectives brought by their individual members influences their work together. Follow her on Twitter @DrSuzBizChem

1Research findings in this post are based on a study with 13,885 professionals of varying levels working outside Deloitte, in the US and elsewhere. Participants represent more than 1,200 organizations across various industries, and 115 countries overall. During the period of February, 2016 to November, 2016 participants completed the Business Chemistry assessment online and also answered questions about their career aspirations, career priorities, and the working conditions under which they thrive. For each question, respondents were asked to select their top three options out of a list of 10. The margin error for this sample is less than two percentage points at a 95 percent confidence level, for all Business Chemistry types.

Business, Life, and Coffee podcast, “The Four Personality Types That Dominate The C-Suite”

56a8aa9eca44b8450c5cb5bd_loThe Business, Life, and Coffee Podcast hosted by Joey Price, CEO of Jumpstart HR, speaks with Kim Christfort, National Managing Director of The Deloitte Greenhouse Experience team.  Kim shares her insights on Deloitte’s newly published research,  Business Chemistry in the C-suite.  They also discuss how Business Chemistry can help forge stronger working relationships and how leaders can accomplish more with diverse teams.  Listen and share your thoughts!

Chemistry in the C-suite webcast now available on demand

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More than 1,000 people joined our live webcast about the findings from the Deloitte Greenhouse Experience’s new study, Business Chemistry in the C-suite. A replay of the webcast is now available on demand.

Kim Christfort, the Deloitte Greenhouse Experience National Managing Director and one of the original architects of Business Chemistry, and Suzanne Vickberg, social-personality psychologist and Business Chemistry’s lead researcher, provided insights for current and aspiring leaders, as well as those who work with them.  Topics included the following:

  • Results of our study and findings related to function, organization size, industry, and gender
  • Insights about the traits that uniquely characterize C-suite executives
  • Tips that aspiring executives can consider in their own career paths
  • Strategies for leaders and those who work with them to use their understanding of various working styles to manage and benefit from diversity

 

Take a Lunch Break with Wall Street Journal Live, “Can a successful executive not be disciplined?”

WSJLiveDeloitte’s new study, Business Chemistry in the C-suite. was featured on Wall Street Journal Live’s Lunch Break.

“What drives the success of C-suite executives? National Managing Director for the Deloitte Greenhouse Experience Kim Christfort reveals the results of a survey of nearly 700 executives that shows while they are similar to many professionals, they are unique in their approach to problems in creative thinking.”

Business Chemistry in the C-suite

New survey finds C-suite has key differences from general business population

The latest Business Chemistry® research CxO_Image_350X350surveyed 661 C-suite executives to learn more about their working styles, the impact of organizational and demographic factors on common characteristics, and the unique traits that set CxOs apart from the typical professional. These findings can help inform current executives on team building, inspire aspirational professionals in shaping their career priorities, and build a better understanding of CxO preferences for anyone who works with them. Read the full report and watch the video to learn more about the findings.

Listen to a replay of our webcast to learn more about the insights from this new research. In this webcast, we:

  • Explore the results of our study and highlight findings related to function, organization size, industry, and gender
  • Share insights about the traits that uniquely characterize C-suite executives
  • Provide tips that aspiring next-generation executives can consider in their own career paths
  • Suggest strategies for leaders (and those who work with them) to use their understanding of various working styles to manage and benefit from diversity

Listen now! Confessions Podcast Ep. 2: “There is no “I” in we.”

promo_theresnoiinweIn the next episode of our Business Chemistry Confessions Podcast Series we explore whether leaders should be willing to change for the good of the team. This episode uncovers a team dynamic that wasn’t working for Ritwik. When he tries to force his own working style on his team, who has a very different style, there are unintended consequences to the team’s performance.

In Ritwik’s own words:”I am an agenda driven person and my team was full of ideas. When I would stop conversations in meetings that seemed off-topic, the team would just shut down. They just saw me as aloof and my need to stick to agendas impacted our team’s performance.”

 
Ritwik discovered that by flexing his style he could contribute to a more dynamic and successful team. Learn how you can do the same.

Listen today on your favorite device.

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