Businesses have long used personality tests in recruitment and in training and development. Indeed, it is a rare manager who has not been through some sort of personality assessment. But, with workforces becoming more diverse in terms of race, gender and age, it is arguable that leaders need to have a much better understanding of what makes their colleagues tick and how they can encourage them to work together effectively.
“While the benefits of diversity are real, they’re far from automatic. They must be activated.” To learn how, read the article in Forbes by Roger Trapp, “How Different Personalities Can Work Together.”